In-Person Surveys
Discover the why behind customer behaviour with our expert-led In-Person surveys. Our trained interviewers capture insights that online surveys miss, helping you gain deeper insights, understand unspoken needs and drive business growth.
We Handle the Hard Work. You Get Game-Changing Insights
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Benefits of Face to Face Surveys
- Real-World Data.
- Precision & Depth.
- Access Diverse Demographics.
- Powerful Market Intelligence.
- Instant, High-Quality Data.
- Enhance Customer Connections.
- High Response Rates.
- Cost-Effective.
Why Customer Perceptions?
- 30 Years of Expertise.
- Customised to your Needs.
- Seamless Execution.
- Transform Data into Action.
- Maximise Your Business Potential.
Trusted By
General Public Surveys
Audience: This In-Person Survey targets a wide diverse audience, often including individuals who may or may not have any direct connection to your business.
Purpose: It is typically conducted to gauge public opinion, collect demographic data, assess brand awareness or understand broader market trends.
Use Cases: Public opinion polls, market research, political polling and assessing social issues are common applications.
Benefits: Provides a broad perspective, helps in understanding public sentiment and can guide decisions related to public relations, marketing or social issues.
Customers/Clients Surveys
Audience: This In-Person Survey is directed at individuals who have already engaged with your business, such as customers or clients.
Purpose: The primary aim is to gather feedback on their experiences with your products, services or business processes.
Use Cases: Customer satisfaction surveys, post-purchase feedback, service quality assessment and loyalty programs are examples.
Benefits: Offers insights into the specific needs and preferences of your existing customer base, helps in improving customer experiences and can enhance customer retention.
Competitor Survey
Audience: These In-Person surveys are often conducted among individuals who are or have been customers of your competitors.
Purpose: The main objective is to understand how your offerings compare to those of your competitors and identify areas for improvement.
Use Cases: Comparative product or service assessments, identifying competitive advantages and market positioning analysis.
Benefits: Provides insights into the strengths and weaknesses of your competitors, helps in positioning your business more effectively in the market and guides product or service development.
Get in contact today to see how In-Person Survey can transform your customer experience
