store reopening
The Great Re-Opening Part 1: Retail

Posted by    |   July 8th, 2020

At the beginning of lockdown, way back in mid-March, many of us held the belief that the crisis would pass before long and normal life would resume sooner rather than later. As days turned into weeks and weeks turned into months, thoughts of the ‘new normal’ set in and ‘living […]

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Online Shopping
Online Shopping in the Covid Era

Posted by    |   June 4th, 2020

How do consumers feel about online vs local shopping post-lockdown? Since the beginning of the COVID-19 era, we have all been adjusting to changes in our daily lives that would have seemed unthinkable just a couple of months ago. In many areas, technology has given us salvation with streaming services […]

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Life After Lockdown – Part 1: Retail

Posted by    |   May 8th, 2020

In our previous survey (Life In Lockdown), we looked at just how much life had changed in the two weeks that followed the lockdown. As we begin a third month in lockdown, life as we knew it prior to March 12th seems almost impossible to comprehend just two months on. […]

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Zoom Meeeting
Life in Lockdown – How Much Can Things Really Change in Two Weeks?

Posted by    |   April 24th, 2020

Since the public health measures were brought in last month, we have all experienced significant changes to our daily lives. From the initial closure of schools and colleges to the subsequent closure of bars, restaurants and many other workplaces to the social distancing measures in place in the supermarkets and […]

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Coffee Shop, Coffee brands, customer perc blog post
Coffee Drinking in Coffee Shops

Posted by    |   February 2nd, 2015

Why Your Customers Do It, And What They Want More Of. The Background Coffee in Ireland is a drink growing in popularity year on year. The Irish Coffee Council is the voice for the coffee industry in Ireland in matters of growth, manufacture, distribution and consumption of coffee, and while […]

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Customer Music
Still Blasting Customers Out of It

Posted by    |   September 15th, 2014

Customer Perceptions Ltd. have recently updated a survey they first conducted in 2008 and it suggests that over 70% of Piped, Background and Store Music serves to satisfy the taste of staff but is often disliked by customers. Over 400 Customers and 200 Staff were surveyed in 70 outlets across the Island […]

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