A good grasp of written and spoken English and good observation skills. A real understanding of what constitutes good customer service and the ability to recognise it when you see it.
Typically not. Our mystery shopper jobs might take anywhere between 10 – 15 minutes. When you accept a mystery shop from us, you’ll receive a brief with a list of instructions. During your visit you follow your scenario, then it’s done. Once you get home you fill your findings into the online form we provide, press the button and that’s it.
It’s flexible – you only apply for jobs that are convenient to you, so you can fit it into your schedule as best suits your diary. Simple.
Customer Perceptions have been providing our clients across Ireland and the UK with customer insights through mystery shopper jobs, customer satisfaction surveys and consultancy for the last 20 years.
We are well established and trusted by some of the biggest brands, to supply mystery shoppers and mystery diners so when you are dealing with us, you are in safe, experienced hands.