Blog

Life After Lockdown – Part 3: Health & Wellness

Posted by    |   May 21st, 2020

In the final part of our Life After Lockdown series, we look at the impact of Covid-19 on businesses operating in the health and wellness sector, as well as how people view the future of the workplace as we leave lockdown.    Health & Wellbeing More than three-quarters of respondents […]

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Life After Lockdown – Part 2: Hospitality 

Posted by    |   May 21st, 2020

In the second part of our Life After Lockdown series, we look at the hospitality sector which has been the area hardest hit by the Covid outbreak, but has also has been a beacon for entrepreneurial spirit as it faces into an uncertain future.   Food Glorious Food As we […]

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Shopping
Life After Lockdown – Part 1: Retail

Posted by    |   May 8th, 2020

In our previous survey (Life In Lockdown), we looked at just how much life had changed in the two weeks that followed the lockdown. As we begin a third month in lockdown, life as we knew it prior to March 12th seems almost impossible to comprehend just two months on. […]

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Zoom Meeeting
Life in Lockdown – How Much Can Things Really Change in Two Weeks?

Posted by    |   April 24th, 2020

Since the public health measures were brought in last month, we have all experienced significant changes to our daily lives. From the initial closure of schools and colleges to the subsequent closure of bars, restaurants and many other workplaces to the social distancing measures in place in the supermarkets and […]

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1,000,000 Mystery Shops
One Million Mystery Shops

Posted by    |   July 29th, 2019

By – Susan Reilly, Head of Sales and Marketing   Customer Perceptions, having been in existence for almost a quarter of a century now, have completed over one million customer satisfaction/feedback assessments in this time. What does having one million pieces of feedback mean? It means we can pull together […]

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You name it, we can do it.
You name it, we can do it!

Posted by    |   June 17th, 2019

By – Megan Clarke, Client Account Manager.   Mystery shopping can offer an endless range of unimaginable insights.  So, before you come to the conclusion that mystery shopping provides limited information, let’s take a look at some of the more unique projects we have carried out. Aside from the more […]

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2019 Irish Restaurant Awards
2019 Irish Restaurant Awards

Posted by    |   May 17th, 2019

By Lynn Carr and Jean Ragg, Senior Client Account Managers, Customer Perceptions On Monday May 13th, we were delighted to be invited to attend the 2019 Irish Restaurant Awards. Now in its 11th year, the Irish Restaurant Awards are arguably the biggest night of the year in the Irish hospitality […]

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Retail Expo
Retail Excellence Retreat and Expo 2019

Posted by    |   May 8th, 2019

Customer Perceptions are delighted to be exhibiting once again at the Retail Excellence Retreat and Expo, which is taking place at Citywest Convention Centre, Dublin, from the 21st to the 22nd of May 2019. This is Customer Perceptions third year exhibiting at this fantastic event. We are located at stand […]

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International Women's Day Walk
Celebrating International Women’s Day

Posted by    |   March 11th, 2019

By Megan Clarke, Client Account Supervisor, Customer Perceptions. At Customer Perceptions, we each set a quarterly goal that we want to achieve. For Q1 2019, my goal was to organise a team building activity for each quarter of the year. I knew great things would come from this as it […]

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Customer Perceptions - Catex
Day 3 at Catex

Posted by    |   March 1st, 2019

by Ruth O’Connell, Account Manager, Customer Perceptions “We arrived at the RDS for the third and final day of Catex 2019, we were super excited for what the day had in store for us. Our lovely neighbours in the UCC ensured our energy levels were kept up by supplying us […]

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