• MYSTERY SHOPPING

  • CUSTOMER SATISFACTION SURVEYS

  • ONLINE CUSTOMER SURVEYS

  • COMPETITOR ANALYSIS

  • CUSTOMER SERVICE TRAINING

  • RECORDED MYSTERY SHOPPING

  • CUSTOMER SATISFACTION

  • ONLINE CUSTOMER SURVEYS

Leaders in Consumer Based Market Research
LEARN MORE ABOUT US

 



ABOUT US

Customer Perceptions specialise in driving customer engagement by providing our clients with customer insights through providing mystery shoppers, customer satisfaction surveys and consultancy. We have been in business for the last 20 years and operate throughout Ireland and the UK. We use customers to measure the service they receive at each stage of their interaction with a business, allowing you to improve your customer experience, increase customer satisfaction and ultimately to increase sales.

 

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INTERESTED IN BECOMING A MYSTERY SHOPPER? 


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MEET OUR TEAM

     

Aidan Harte

Managing Director

Emma Harte

Director

Cliona Byrne

Finance and Administration Manager

Nikki Campbell

Operations Manager

Aidan Callan

Project Manager

Susan Reilly

Project Manager

 

Ronan Cassidy

Assessor Manager

Joanne Lynch

Assessor Recruiter

Aidan Quigley

Client Account Manager

Lynn Carr

Client Account Manager

Jennifer Hamill

Client Account Manager

Sarah McCrave

Client Account Supervisor

 

Michelle Dowdall

Accounts Assistant

Megan Clarke

Client Account Supervisor

760000
Mystery Shops
375000
Surveys Completed
28000
Hours of Training
10000
Satisfied Customers

TRUSTED BY

 

applegreen
AIB
aldi
DAA
HMS Host
Henderson
First Trust
ei
KBC
Advance Pitstop
Jump Juice
Guinness Storehouse
Talbot
Grafton
Butlers Chocolate
Supervalu
Lidl
Dublin sightseeing
Viking Splash
checkout
Dromad Hire
Adrian Dunne Pharmacy
Audi
Manor House Hotels
Musgrave Group
Harvest Market
EBS
The Open Gate Brewery
Quality Inn
IGB – Irish Greyhound Board
AIL Group
Sketchers
Prem
Restaurant Association of Ireland
Tayto Park
Airfield Estate

HELPING OUR CLIENTS UNDERSTAND THEIR CUSTOMERS

Let’s have a chat about how our services can improve your business’s performance

Your Name

Your Email

Your Phone Number

Your message

Email: info@customerperceptions.ie

Phone Number: +353 42 9339911

Find us:
Customer Perceptions
The Business Centre
Blackthorn Business Park
Coes Road
Dundalk
Co Louth

 

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